Categorizing issues by color-coded labels allows users to map the skills needed for each issue.
Attitude Toward Risk
: With this solution, a risk averse user can clearly identify the issue that best matches their skillset, and move forward without wasting time. This doesn't hinder a risk-tolerant user since they wouldn't have experienced this pain point.
Categorizing issues by color-coded labels also helps users with: comprehensive information processing style, task-oriented motivations, low computer self-efficacy
Evidence: This redesign was validated in a user study (to appear).